The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
See item details for return and exchange eligibility.
Privacy Policy – Shark Bite Beads
At Shark Bite Beads, I value your privacy and am committed to protecting your personal information.
Information I Collect
To fulfil your order, you must provide certain information to Etsy (which I receive), such as:
Your name
Email address
Postal address
Payment information
The details of the product you’re ordering
You may also choose to provide additional personal information if you contact me directly.
Why I Need Your Information
I rely on a number of legal bases to collect, use, and share your information, including:
To provide my services, such as fulfilling your order, settling disputes, or providing customer support
When you have provided your consent (for example, subscribing to updates)
To comply with legal obligations or regulations
As necessary for the purpose of my legitimate interests, such as improving my shop and services
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information only for very limited reasons and in limited circumstances, such as:
Etsy – I share information with Etsy as necessary to provide my services and comply with Etsy’s seller policies
Delivery companies – such as Royal Mail or other courier services, in order to deliver your order
Legal requirements – if required by law
Data Retention
I retain your personal information only for as long as necessary to provide my services and comply with my legal and regulatory obligations.
Your Rights
If you reside in certain territories, including the UK and EU, you have a number of rights in relation to your personal information. These include:
The right to access the personal information I hold about you
The right to request correction or deletion of your data
The right to object to processing
If you would like to exercise any of these rights, please contact me through Etsy messages.
How to Contact Me
For purposes of data protection law, I, the owner of Shark Bite Beads, am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy.